Walkmaze

Fast-Track Subscriptions
for Roadside Services

The Problem

Roadside Assistance Provider

New subscribers often experienced long delays before their roadside assistance services were activated.

The Solution

Digital Sales Enablement for Roadside Services

Empowering customers with guided workflows to subscribe to roadside service plans faster and more effectively.

Users

Subscribers

Use Flowmaze to guide deal selection, subscription and onboarding

Technology Stack

Flowmaze

No-code workflow AI engine for sales journeys

Microsoft Dynamics 365

Contact management & lead tracking

Pricing Engine Integration

Dynamic quote generation based on service and vehicle type

The Customer

Roadside Assistance Provider

Offering services such as towing, battery jumpstarts, and fuel delivery — seeking to optimize their service sales flow.

Challenges

The product catalog was complex, requiring careful streamlining of multiple legacy service tiers to preserve subscriber continuity. Additionally, integrating with the payment gateway demanded precise real-time coordination between payment processing and service activation to ensure system integrity.

What We Delivered

Guided Sales Workflow

From ad to subscription

Guided Sales Workflow

From ad to subscription

Service Plan Selector

Configurable by preferences

Service Plan Selector

Configurable by preferences

Real-Time Pricing Display

No lookups or calculations needed

Real-Time Pricing Display

No lookups or calculations needed

Call Center Script Replacement

Subscribers follow workflow steps instead of calling

Call Center Script Replacement

Subscribers follow workflow steps instead of calling

Data Capture for CRM Sync

All steps and decisions logged automatically

Data Capture for CRM Sync

All steps and decisions logged automatically

Results & Impact

Shorter sales cycles

Quotes and close in under 2 minutes

Shorter sales cycles

Quotes and close in under 2 minutes

Consistent sales execution

No variation between agents

Consistent sales execution

No variation between agents

Increased conversion rates

Personalized offers and zero delays

Increased conversion rates

Personalized offers and zero delays

Full CRM visibility

All activity synced to lead and contact records

Full CRM visibility

All activity synced to lead and contact records

Want to see how you can transform your organization?

Book a demo

or explore real-world use cases on our website

AI for CRM

info@walkmaze.com

AI for CRM

info@applicationcare.net