Digitize your CRM and contact center operations

Digitize your CRM and contact center operations

Your knowledge, our expertise

Your knowledge, our expertise

We deliver planning and development services for CRM, contact centers, and digital platforms, focusing on bridging the gap between technology and humans to ensure seamless interaction between technology and the people who use it.

We deliver planning and development services for CRM, contact centers, and digital platforms, focusing on bridging the gap between technology and humans to ensure seamless interaction between technology and the people who use it.

Expertise

Expertise

Automation, digitization, efficiency, agent experience, treatment cycles, work processes.

Projects

Projects

Planning, development, and implementation in AGILE methodologies and use of visual tools.

Planning, development, and implementation in AGILE methodologies and use of visual tools.

People

People

Automation, digitization, efficiency, agent experience, treatment cycles, work processes.

Automation, digitization, efficiency, agent experience, treatment cycles, work processes.

Experience

Experience

25 years of planning and executing complex projects for clients of all sizes across various sectors.

25 years of planning and executing complex projects for clients of all sizes across various sectors.

Knowledge

Knowledge

Practice of improving business performance on modern and traditional technologies.

Practice of improving business performance on modern and traditional technologies.

Technology

Technology

Advanced technological tools, development, and agnostic implementation of shelf products.

Advanced technological tools, development, and agnostic implementation of shelf products.

Our services

Our services

A Unique toolbox that accompanies the client throughout the project's entire lifecycle.

A Unique toolbox that accompanies the client throughout the project's entire lifecycle.

Projects

Projects

The technological, business and operational complexity of services, sales and operational systems, require unique solutions.

We’re your partners from the first idea to the final handoff. Navigating challenges, avoiding detours, and delivering results that last, all within your timeline and budget.

We help your project stay sharp, efficient, and on course. delivering real results without the stress or surprises.

Development

Development

Off-the-shelf tools have limits. We’ll help you decide if custom development fits—and craft a solution that blends the best of both worlds for maximum value and minimal cost.

We combine the latest echnology, intuitive design, and reliable delivery. We guide your project through every phase, from early strategy to final implementation and ongoing support.

Performance improvement

Performance improvement

We will provide your organization with diagnostic and opportunity-identification tools. An integrated technological and operational perspective on service, sales, and operational processes will lead us to the goal.

We will improve the way the systems serve you and through collaborative efforts, we'll optimize systems, drive revenue growth, and reduce costs both in the call centers and in the field.

Consulting

Consulting

We plan both short- and long-term implementation strategies for your service, sales, and operational systems, setting you up for sustained success.

From setting goals to selecting tools, we guide you in designing efficient workflows and managing change with confidence.

Our projects

Our projects

Our projects are planned and developed using the best technological tools and are focused on operational challenges.

Our projects are planned and developed using the best technological tools and are focused on operational challenges.

They are characterized by flexibility to changes during work,
by providing advanced tools for users to control business logic,
and by reducing dependence on technology providers.

They are characterized by flexibility to changes during work,
by providing advanced tools for users to control business logic,
and by reducing dependence on technology providers.

Our customers

Our customers

Unique experience with small and large customers in a variety of sectors, from startup companies to international organizations with thousands of employees.

Unique experience with small and large customers in a variety of sectors, from startup companies to international organizations with thousands of employees.

Our products

Our products

We recognize that CRM and digital technologies provide advanced and groundbreaking technological means, but are challenging in terms of operation.

We recognize that CRM and digital technologies provide advanced and groundbreaking technological means, but are challenging in terms of operation.

We believe that improving the customer experience is highly related to improving the experience of the service provider.

We believe that improving the customer experience is highly related to improving the experience of the service provider.

Our products are focused on simplifying technological complexity for the users and the field, and efficiently combining technological and human capabilities.

Our products are focused on simplifying technological complexity for the users and the field, and efficiently combining technological and human capabilities.

Smart form builder

Smart form builder

The CRM that adapts to you

The CRM that adapts to you

Smart schedualing

Smart schedualing

BE AGILE, NOT FRAGILE

© 2023 Easymaze. All Rights Reserved.

BE AGILE, NOT FRAGILE

© 2023 Easymaze. All Rights Reserved.